Privacy Policy

Effective Date: 28th May 2025

Vagakem Pharmaceuticals Pvt. Ltd. ("we", "our", or "us") values your privacy and is committed to safeguarding any personal information you provide to us. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with us through our website or other digital platforms.

1. Information We Collect

• Personal Information: Name, email address, phone number, postal address, medical or professional details (for healthcare professionals), etc.
• Non-Personal Information: Browser type, IP address, location, and browsing patterns through cookies and analytics tools.

2. How We Use Your Information

• To provide you with product information, updates, and newsletters.
• To respond to your inquiries and offer customer support.
• To improve our website and digital offerings.
• For internal research and analytics.
• To comply with legal obligations.

3. Cookies & Tracking

We use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You may choose to disable cookies through your browser settings, though this may impact certain functionalities.

4. Information Sharing

We do not sell, rent, or trade your personal information. We may share your information:

• With trusted partners who help us operate our website and business, bound by confidentiality agreements.
• When required by law, court order, or government regulation.

5. Data Security

We implement industry-standard security protocols to protect your data. However, no digital platform is 100% secure. We encourage users to protect their own data by using strong passwords and safeguarding personal devices.

6. Your Rights

• Request access to the personal data we hold about you.
• Ask for correction or deletion of your data.
• Withdraw your consent for marketing at any time by contacting us.

7. Children’s Privacy

Our services are not directed at children under the age of 18. We do not knowingly collect data from minors.

8. Changes to This Policy

We reserve the right to update this policy periodically. Any changes will be posted on this page with the revised date.

9. Contact Information